Privacy Policy
This Privacy Policy explains what information we collect when you use the Kemo TV website and services, how we use it, and the choices you have about that information.
Last updated: October 14, 2026
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Information we collect
We collect information you give us directly (for example, when you create an account, contact support, or complete a payment) and information collected automatically when you use the service (device identifiers, IP address, approximate location derived from IP, pages visited, and interactions with the service).
- Account details: name, email address, password, and billing information when applicable.
- Device and connection data: device type, operating system, app version, IP address.
- Usage data: pages viewed, features used, timestamps, referrers.
- Communication records: messages exchanged with customer support.
How we use information
We use the information we collect to:
- Provide, maintain, and improve the service.
- Process transactions and send related confirmations.
- Respond to customer support requests.
- Detect, prevent, and address fraud, abuse, or security incidents.
- Comply with legal obligations.
- Communicate about product changes, policy updates, and promotional offers (where you have consented).
Sharing and disclosure
We do not sell your personal information. We may share information with service providers who process data on our behalf (payment processors, hosting providers, analytics tools), when required by law or to protect our rights, and in the event of a merger, acquisition, or sale of assets.
International transfers
Your information may be transferred to and processed in countries other than your country of residence, including countries where our service providers operate. Where required, we use appropriate safeguards for these transfers.
Data retention
We retain personal information for as long as necessary to provide the service and comply with legal obligations. When information is no longer needed, we delete or anonymise it.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details below.
Security
We use administrative, technical, and physical safeguards designed to protect personal information. No system is perfectly secure, however, and we cannot guarantee the security of all data at all times.
Children's privacy
Kemo TV is not directed to children under the age for which parental consent is required under applicable law. We do not knowingly collect personal information from such children.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with a new "Last updated" date and, where appropriate, notify you by other means.
Contact us
Questions about this Privacy Policy or our data practices can be sent to the contact address listed on the Kemo TV website.